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E-Seniors - end-user partner from France: seniors citizens association

Our organisation type is:: End user organisation

We are active in the following Technologies: Service innovation, User perspective, Social Science/Elderly, Design, Field trials / living lab, Tertiary end-users: public sector service organizers, social security systems, insurance companies, Learning & Training, Accessibility, Communication / Dissemination / Marketing, Impact assessment, Project management

Applications: Health & wellness, Hobbies , Home care, Information and learning, Knowledge Transfer, Mobility, Skills enhancement, Social interaction

E-Seniors is an end-user organisation that has strong experience in varied EU programmes as an end-user partners.

For the AAL call 2019 we propose our partnership through sub-contracting.

Seniors, as an end-users representative organisation, undertakes specific roles during the whole duration of the projects:

1.In the Work Packages (WP) relating to needs analysis (users requirements) - first stages of the project:

  • Identifying target user groups
  • Analyzing users needs (by using specific methods of social sciences such as interviews and focus groups)  and users requirements: usability and accessibility issues
  • Designing scenarios and use cases
  • Defining tests characteristics (protocol of the pilot phase) in terms of users and project objectives


2.In the technical WPs - in the stage of the solution development:

  • Linking developers and target groups by submitting the first technical developments to the users in order to develop an operational prototype taking into account their opinions and comments (iterative testing)
  • Translating and adapting the content

3.In the WPs tests and pilots – after the elaboration of a solution ready for testing:

  • Recruiting users according to the main criteria identified in the WP needs analysis
  • Carrying out tests in agreement with French and European laws (make sure that there is an informed and voluntary consent from the tests participants and that the tests have been declared to competent authorities)
  • Validating pilot application and prototype interfaces
  • Gathering conclusions from users' feedback in order to make recommendations improving product design

4.During the whole project (together with all the partners):

  • Addressing ethical issues: informing and ensuring the proper functioning of processes – together with other user groups (if they exist)
  • Disseminating information about the project through our usual communication channels: newsletters, social networks, website, events …
  • Provide our expertise on the French market during the drafting of deliverables about solutions exploitation

Contact details


Mona Marill


19 cité de Phalsbourg, 75011 Paris